Privacy Policy

This policy explains how smartservice(“we”, “us”) collects, uses and protects your personal information when you use our website and services. By contacting us or submitting an inquiry, you agree to the practices described here.

Information we collect

• Contact & inquiry details you provide — your name, phone number, email or messaging ID, and the message you send us.
• Service context — which service or listing your inquiry relates to.
• Technical data — limited request information (such as IP address) used to prevent spam and abuse.
• Language preference, stored in your browser so the site shows your chosen language.

How we use your information

• To respond to your inquiries and provide the services you request.
• To manage our relationship with you as a customer.
• To protect our website from spam, fraud and abuse.
• To comply with our legal obligations.

We do not sell your personal information or use it for advertising by third parties.

How your data is stored

Your information is stored securely using our hosting and database providers and is accessible only to authorized staff. We keep it only as long as needed to provide our services or as required by law.

Your rights

You may request access to, correction of, or deletion of your personal information at any time. To make a request, contact us using the details below.

Contact us

For any privacy questions or requests, reach smartservice:

• Phone: 03-6233-9961
• Address: 1-chome-7-3 Hyakunincho,Shinjuku,Tokyo

We may update this policy from time to time. The latest version will always be posted on this page.